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All solid products are crafted from gold-plated iron, hard enamel and non-precious coloured stones. Display Tiles and Magnet Tiles include a strong magnet.

Persian Falcon pieces are produced using a combination of craft and precision manufacturing processes. Each item is quality checked before it leaves us.

Because of the nature of how our pieces are made, minor variations between items of the same design may occasionally occur. These are not flaws. They are a natural characteristic of the process.

For best longevity, keep all pieces away from water, moisture, sweat, chemicals and lotions.

Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location, and are clearly shown before you complete your order.

Once your order has been dispatched, you will receive a confirmation email.

Delivery times vary by destination and are estimates only. Persian Falcon is not responsible for delays caused by customs or local postal services.

International customers are responsible for any customs duties or import taxes that may apply in their country.

You have the right to return any item within 14 days of receipt, in accordance with UK consumer law. To be eligible, items must be unused, in their original condition and in their original packaging.

Email us at info@persianfalcon.com with your order number and your reason for returning it, and we will reply with return instructions. Return shipping costs are the responsibility of the customer, unless the item is faulty or was sent in error.

Once we receive and inspect the returned item, we will process your refund to the original payment method within 7 to 10 business days. Original shipping costs are non-refundable.

Custom or personalised items and sale items cannot be returned unless they arrive damaged or defective.

We do not offer exchanges. If you would like a different piece, you are welcome to return your item within 14 days and place a new order.

If your order arrives damaged, we want to put it right. Email us at info@persianfalcon.com within 7 days of receiving your order, with a photograph of the damage. In most cases we will arrange a replacement without requiring you to return the original item. Each case is handled individually, and we will always do our best to find a fair resolution.

All designs and intellectual property are exclusively owned by Persian Falcon. Reproduction or use of any design without written permission is not permitted.

These terms apply to all purchases made from Persian Falcon through this website. By placing an order, you agree to them. They do not affect your statutory rights as a consumer under UK law.

All prices are shown in pounds sterling (GBP). Shipping costs are shown at checkout before you complete your order. Payment is taken at the time of order and is processed securely by Shopify.

Your order is an offer to buy. A contract is formed when we email you to confirm that your order has been dispatched. We may decline or cancel an order, for example if an item is out of stock or a pricing error has occurred, in which case we will refund you in full.

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or fraud. We are not responsible for losses that were not foreseeable when you placed your order.

These terms are governed by the law of England and Wales.

When you place an order we collect your name, email address, delivery address and payment information. When you sign up to our mailing list we collect your email address and, if provided, your country and how you heard about us. When you contact us we collect the information you choose to share.

Our website is not directed at anyone under the age of 16. If you are under 16, please do not submit your personal data to us.

We use your data to process and fulfil your orders, to communicate with you about your order, to send you updates and new release information if you have opted in, and to improve our website and customer experience. We will never sell your personal data to third parties. We will never share your data with anyone outside of the services required to run our business.

To operate our website and process orders, we work with the following third party services, each of which has its own data protection policy: Lovable, which hosts our website and may collect analytics data about site visitors; and Shopify, which runs our online shop and checkout and processes payments on our behalf, including card payments, Apple Pay and Google Pay. We do not store your card details. Payment data is handled entirely by Shopify and its payment partners.

We keep order data for up to 6 years, in line with UK tax and accounting requirements. If you unsubscribe from our mailing list, your email address will be removed promptly. If you request deletion of your data, we will action this within 30 days, except where we are legally required to retain certain records.

Under UK GDPR you have the right to access the personal data we hold about you, to request that we correct inaccurate data, to request that we delete your data, to object to how we use your data, and to withdraw consent at any time where consent is the basis for processing. To exercise any of these rights, email us at info@persianfalcon.com.

Our website host and Shopify may use cookies to operate the website, keep your bag and checkout working, and help us improve the site. You can manage cookie preferences through your browser settings.

We may update this policy from time to time. Any changes will be posted on this page with an updated date.