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All solid products are made from gold-plated iron, hard enamel and non-precious coloured stones. Display Tiles and Magnet Tiles include a strong magnet. Like much gold-plated fashion jewellery, there is a thin layer of nickel beneath the gold plating, which can show through with time and wear, especially on the back of pendants. If you have a nickel allergy or sensitive skin, you may prefer to wear pendants over clothing, or to choose a pin or keyring instead.

Our pieces are made for us by a specialist enamel jewellery manufacturer, working from our own artwork. Every piece is checked by us before it leaves.

Because of the nature of how our pieces are made, minor variations between items of the same design may occasionally occur. These are not flaws. They are a natural characteristic of the process.

For best longevity, keep all pieces away from water, moisture, sweat, chemicals and lotions.

Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location, and are clearly shown before you complete your order.

Once your order has been dispatched, you will receive a confirmation email.

Delivery times vary by destination and are estimates only. Persian Falcon is not responsible for delays caused by customs or local postal services.

International customers are responsible for any customs duties or import taxes that may apply in their country.

You can cancel your order for any reason within 14 days of receiving it, under UK consumer law. Let us know by emailing info@persianfalcon.com within that time, then send the item back to us within 14 days of telling us. Please return pieces unworn and, where possible, in their packaging. We may reduce a refund if a piece has been handled more than was needed to examine it.

Email us at info@persianfalcon.com with your order number and we will reply with return instructions. Return postage is paid by you, unless the item is faulty or we sent you the wrong one.

We refund you within 14 days of receiving the item back, or of you showing us proof that you have posted it, whichever comes first. Refunds go to your original payment method and include the standard delivery charge you paid. If you chose a faster delivery option, we refund the cost of our standard delivery.

Custom or personalised pieces cannot be returned for a change of mind, unless they arrive damaged or faulty.

We do not offer direct exchanges. If you would like a different piece, you are welcome to return your item and place a new order.

If your order arrives damaged or develops a fault, email us at info@persianfalcon.com as soon as you can, with a photograph. In most cases we will arrange a replacement or refund without asking you to send the original back. This does not affect your statutory rights.